What we can offer
Counsellors at The Bridge are well qualified and work within the Ethical Framework for the Counselling Professions. (The Bridge is an organisational member of The British Association for Counselling and Psychotherapy.)
We aim to use models or approaches that suit our clients and the issues they are bringing.
Prospective clients must ring in to refer themselves. If a GP or other health professional feels it is important to contact us on your behalf, you will still need to ring us yourself.
What happens if I contact The Bridge?
When you ring, you will either speak to a receptionist who will take some personal details (your name and contact details and when you can be available to attend) or, if a receptionist is not available, you will be invited to leave a contact number and message on the answerphone and a receptionist will ring you.
If you ring Monday to Thursday between 2.00 pm and 4.00 pm you should be able to talk to a receptionist and you may be offered a date and time for your first session. Otherwise we will contact you.
The first session
The first session is an assessment. At this session a senior counsellor will explain about counselling and explore why you have come.
At the end of the session you will discuss whether you think that counselling would be helpful to you.
We aim to offer the first session within two weeks of you making contact.
If you wish to commit to counselling, you will be allocated to a counsellor who will contact you within a short period of time to arrange your counselling.
We offer clients six sessions in the first instance, ending with a review session after which further sessions may be offered.
Counselling is confidential. Whatever you say will be between you and your counsellor, who is bound by a strict code of confidentiality. You counsellor will explain this to you at the first counselling session. All counsellors work under the oversight of a supervisor to ensure safe practice for counsellors and clients, with whom they discuss their work but do not reveal personal details.